Progent is seeking experienced Sr. Microsoft computer consultants in the to help a range of small and midsize organizations to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of knowledge include system infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Benefits of Joining Progent
Progent is an innovative computer support and IT outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Effective models for client marketing, service delivery, virtual office infrastructure, and employee benefits have allowed Progent to become one of the most rapidly growing and most respected Microsoft Partners in the U.S. Our shared support information base and team style of problem resolution has helped Progent to build up a strong staff and a loyal international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will improve your skills through cooperation with Progent's team of collaborative, high-productivity consultants. Progent's focus on providing IT consulting and technical help to small and mid-size businesses will give you the opportunity to work personally with decision makers and add significantly to the success of exciting businesses. Also, Progent's virtual office network provides advanced technology for remote support and wireless connectivity to enable you to deliver fast solutions when you take on mission-critical problems.

If you want to pursue this opening, you should send your qualifications to job-p014@progent.com. Be sure to specify the job number of the opportunity that you are asking about.

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Position Title

Sr. Microsoft IT Consulting Expert

Job Code

P014

Work Location

Home-based, virtual office environment

Essential Responsibilities

Activities
  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Operate on premises and remotely to identify and fix both urgent and lingering problems associated with reliability, security, performance, connectivity, and general productivity
  • Install, configure and debug applications hosted on Microsoft Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Support and administer MS Outlook client with back office Exchange Server, MS Office and Office 365, telephony, and Internet connectivity
  • Design and implement upgrades to MS desktop OS, Windows Server, Active Directory, and Exchange
  • Develop and test protection policies including on-premises high availability, fault tolerance, backup/restore and AV plus offsite or cloud-based disaster recovery
  • Robust network design and 24x7 health monitoring

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ years' experience in desktop, server administration and IT Infrastructure support (new software deployment, machine provisioning, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to debug application problems such as workstation program compatibility problems, server issues, data service issues, and connectivity problems
  • Experience in business software support (Microsoft products)
  • Demonstrated ability to operate effectively in a virtual office setting, delivering consistent follow-through and taking advantage remote access and wireless connectivity tools
  • Works independently and shows high level of responsibility and drive
  • Possess a working knowledge of network layers 1 through 7 and excellent debugging capabilities in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)