Progent is looking for experienced Sr. Microsoft computer consultants in the to assist a range of small and midsize organizations to manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of expertise include system infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Joining Progent
Progent is a progressive network support and information technology outsourcing firm headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for client acquisition, support delivery, virtual office environment, and employee benefits have allowed Progent to become among the most rapidly growing and most respected Microsoft Partners in America. Our shared technical database and collaborative style of problem resolution has allowed Progent to build up a talented staff and a satisfied international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will improve your skills through interaction with Progent's team of collaborative, high-productivity consultants. Progent's concentration on providing IT consulting and technical help to small and mid-size businesses will be your chance to work personally with decision makers and contribute measurably to the success of dynamic businesses. In addition, Progent's virtual office infrastructure provides advanced tools for remote access and wireless communications to enable you to implement fast solutions when you help with business-critical problems.

If you want to look further into this position, please email your resume to job-p014@progent.com. Please include the job code of the position that you are applying for.

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Position Title

Sr. Microsoft Computer Consulting Expert

Job Number

P014

Location

Work from home, virtual office infrastructure

Essential Activities

Responsibilities
  • Support and repair Windows Server 2016, 2012, 2008-based networks
  • Operate on premises and remotely to analyze and resolve both urgent and lingering problems related to availability, protection, capacity, accessibility, and overall functionality
  • Install, setup and troubleshoot applications hosted on Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Maintain and manage Microsoft Outlook client with back office Microsoft Exchange, Microsoft Office suite, telephony, and Internet access
  • Design and implement updates to Microsoft desktop operating system, Windows Server, Active Directory, and Microsoft Exchange
  • Develop and validate security policies including on-premises high availability, fault tolerance, backup/restore and anti-virus plus offsite or cloud-based disaster recovery
  • Robust system architecture and 24x7 server monitoring and alerting

Qualifications/
Schooling

Minimum Work Experience Requirements
  • 10+ years' experience in desktop, server management and network Infrastructure support (new software installation, device setup, problem isolation and repair)
  • 5+ years consulting experience
  • Ability to debug application issues such as desktop PC software compatibility problems, server problems, data service issues, and connectivity issues
  • Experience in business software assistance (Microsoft product family)
  • Proven ability to work efficiently in a virtual office environment, providing consistent follow-up and taking advantage online access and mobile communication tools
  • Works independently and demonstrates strong sense of ownership and initiative
  • Has a reasonable understanding of network layers 1 through 7 and strong debugging capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)